What to Do Immediately After a Rideshare Accident
The steps you take in the first hour after a rideshare crash shape everything that comes after. If you’re able to, do the following:
- Call 911. A police report creates an official record of what happened and gets medical help to anyone who needs it.
- Get medical care. Even if you feel only mildly hurt, get evaluated. Some crash injuries do not show up right away, and gaps in treatment give insurers a reason to argue about causation.
- Screenshot the trip in the app. Capture the driver’s name, the vehicle information, the ride timeline, and the receipt. This is the fastest way to lock in proof of the ride and the driver’s app status.
- Photograph the scene. Take pictures of the vehicles, damage, road conditions, traffic signals, skid marks, and any visible injuries.
- Get witness information. Names and phone numbers for the driver, other motorists, and any bystanders who saw what happened.
- Report the crash through the app. Uber and Lyft both have an in-app incident-reporting flow. Use it, and save any confirmation you receive.
- Do not give a recorded statement. Adjusters may call within hours. Politely tell them you will respond after speaking with a lawyer.
- Stay off social media about the crash. Insurers do check, and posts get taken out of context.
Contact us for a free case review. We’re available 24/7, and there’s no cost to talk.
Who Can Be Held Responsible in a Rideshare Crash
More than one person or company may share the blame for a rideshare crash. Depending on the facts, that can include:
- The Rideshare Driver: Negligent driving is the most common cause of a rideshare claim, including speeding, distracted driving, running red lights, and impaired driving.
- Another Motorist: A driver in another vehicle who caused or contributed to the crash can be held responsible like any other at-fault driver.
- The Rideshare Company: In narrower circumstances, depending on driver-screening practices, safety information the company received, and how the service agreement is written
- A Vehicle or Component Manufacturer: A defective tire, brake failure, or airbag problem can put a manufacturer on the hook if the defect caused or worsened the injuries.
Rhode Island is a pure comparative negligence state, thus your recovery is reduced by your share of fault, but you can still recover unless you are 100% at fault. This is more forgiving than Massachusetts, where recovery is cut off if you are more than 50% at fault. If someone told you your case is worthless because you might share some blame, get a second opinion.
How Long Do You Have to File a Rideshare Accident Lawsuit?
The general rule in Rhode Island is three years from the date of the crash. Miss that deadline and the court can throw your case out no matter how strong the facts are.
If your crash happened across the state line in Massachusetts, the deadline is also three years. Massachusetts is a no-fault state, though, which means you will typically go through your own Personal Injury Protection coverage first before turning to the at-fault driver for pain and suffering.
A few situations follow different rules. Claims involving a government vehicle or a public entity have their own requirements. The deadline to sue is still three years, but a defective-road claim against a city or town also carries a separate written notice that is due much sooner. Injuries to minors and certain injuries that are not discovered right away have their own rules.
The safe rule is simple. If a rideshare crash injured you or someone you love, contact a lawyer promptly. Deadlines are strictly enforced.
Damages You May Be Able to Recover
The value of a rideshare accident claim depends on the injuries, the treatment, the effect on your life, and the coverage available. The common car accident injuries these crashes produce range from whiplash and concussions to fractures, spinal cord injuries, and traumatic brain injuries. In Rhode Island, most claims include:
- Medical Expenses: Emergency care, hospital stays, surgery, physical therapy, medications, and reasonable future treatment tied to the crash
- Lost Wages and Lost Earning Capacity: Income you missed while recovering, plus reduced earning capacity if your injuries have lasting effects on your ability to work
- Pain and Suffering: Physical pain, emotional distress, and loss of enjoyment of life caused by the injuries
- Property Damage: Repair or replacement of anything of yours damaged in the crash
Rhode Island does not cap most personal injury damages, which matters in serious cases. If the crash happened in Massachusetts and you were injured as a passenger, PIP covers the first $8,000 of medical expenses and lost wages regardless of fault. Pursuing pain and suffering beyond that requires meeting the tort threshold. That means reasonable medical expenses over $2,000, or a serious-injury category like a fracture or permanent disfigurement.
Nobody can promise you a specific dollar figure. A good lawyer can help you identify every recoverable category and source of coverage, then work to hold the right parties responsible.